Accountmanager

HOW WE WORK: 6 DRIVING BEHAVIORS

1. Surprise others: We go the extra mile and deliver the unexpected
2. Break boundaries: We challenge norms, push ourselves, and embrace change
3. Be visible: We show up, speak up, and stay transparent
4. Own what you do: We take full responsibility for our work and impact
5. Get better every day: We strive for growth, personally and professionally
6. Stay curious: We ask, explore, and never stop learning

PURPOSE OF THE ROLE 

The Account Manager is responsible for building and maintaining strong relationships with clients and candidates, ensuring the best talent matches for organizations while supporting professionals in their career development. By combining operational account management with a deep understanding of talent needs, the role drives business growth and long-term partnerships.

OUTPERFORMING THE ROLE 

You are most likely to succeed when consistently exceeding the expectations of both clients and company. You find ways to add extra value, deliver ahead of schedule, or offer unexpected support, building even more goodwill with clients and colleagues.

KEY RESULT AREAS

• Client Relationship Management
• Build and maintain strong, long-term relationships with clients
• Understand client needs and provide tailored talent solutions
• Ensure high levels of client satisfaction and retention
• Talent Acquisition & Candidate Management
• Source, assess, and match candidates with client needs
• Ensure a seamless candidate experience and a high-quality talent pipeline
• Support candidates in their career development and job transitions
• Sales & Business Development
• Identify and develop new business opportunities
• Expand and grow existing client relationships through consultative sales
• Negotiate contracts and terms to maximize business value
• Operational Excellence & Process Optimization
• Ensure smooth execution of recruitment and staffing processes
• Work closely with internal teams to optimize efficiency and effectiveness
• Utilize data and insights to continuously improve service delivery
• Market and Industry Expertise
• Stay informed on market trends, industry developments, and talent needs
• Act as a trusted advisor to clients and candidates
• Represent the company at networking events and industry gatherings

WHO YOU ARE

• Bachelor’s degree or higher, preferably in Business Administration, Human Resources, Marketing, or a related field
• Minimum of 1 year experience in account management, sales, or client relationship management, ideally within the staffing, recruitment, or HR services sector
• Proven track record in building and maintaining long-term client relationships
• Demonstrated success in meeting or exceeding commercial targets
• Strong understanding of the recruitment process and labour market trends
• Excellent verbal and written communication skills in Dutch and English 

In addition, you recognize yourself in the following personality description:

• Commercially driven with a genuine interest in people and talent development
• Strong interpersonal skills, able to connect with clients, candidates, and colleagues at all levels
• Proactive, taking initiative to anticipate client needs before they arise
• Resilient and adaptable in a fast-paced, dynamic environment
• High level of integrity and professionalism
• Solution-oriented with a positive, “can-do” mindset
• Excellent organizational skills with the ability to manage multiple priorities
• Curious and eager to continuously learn and improve

WHAT DO WE OFFER?

• Salary between €2.650-€3.500
• Fixed-term contract with the possibility of permanent employment for 40 hours per
• week
• Participation in internal training programs
• Option to work in a hybrid manner: 60/40 (office /home) including work-from-home facilities
• 24 days vacation leave and 2,5 days ATV leave
• Pension build-up
• Variable compensation linked to personal and organization performance
• The opportunity to contribute to society during working hours through our CSR partner
• Lunch provided by ´de Buurtboer´ 
• Team activities such as an annual Christmas lunch, team weekend, social gatherings and sports events